Holiday Ownership Services

Some resorts/clubs have appointed Hutchinson & Co. Trust Company Ltd., or our sister company HBS, as collection agents for their annual management/maintenance or subscription fees.

The payment instructions under Question 2 only apply to the list of resorts below for which Hutchinson & Co. Trust Co. Ltd. / HBS collect annual management fees.

• - Absolute
• - Absolute Private Residence Club (Thailand)
• - Clare Resorts
• - Club Maritimo at Ronda Tres
• - Club Systeme Vacances (CSV)
• - Kenwick Woods
• - Maritimo Beach Resort
• - Marrakech Palm Club
• - Ocean Park
• - Palm Beach Holiday Club
• - Quinta Country Club
• - World Class Vacation Club

If you have any queries regarding your annual fees, which are not answered below or if your resort/club is not listed, you must contact your resort/club for further assistance.
Please note that the collections department cannot deal with any queries, other than those directly related to the payment method of your fees.

We are able to accept payment by:

• Cheque - please clearly write your Name , Resort/Club Name and Contract Number on the reverse of the cheque and send it to the following address HCTC/HBS Collections Department
  P.O.Box 625
  Camberley, Surrey
  GU15 9PF
  England
• Credit/Debit Card - (Visa and Mastercard only). Payment can only be accepted in the currency of the payment request. You can view your statement and make a payment online by clicking here. Alternatively please complete and sign the payment advice slip sent with your payment request and send it to the address above or fax it to Fax No: +44 (0) 1276 482001. All transactions will incur a 4% transaction charge (comprising 2.15%-2.5% merchant charge, on-line payment provider charge and a handling charge.)
• Bank Transfer - Please see account details, provided on your payment request.

Important: Please state your Contract Number in the payment details section of the bank transfer, otherwise your payment may not be allocated. We cannot be held responsible for payments sent with incorrect details. If the transfer is being sent by Online/Internet banking, please email collections@hutchtrust.co.uk to confirm the date and amount sent.

Initially your rights will be suspended and you will be unable to use your week(s) / points or the exchange facility. However, you should refer to your project documentation (provided to you when you purchased) to check what will happen in the long term as non payment may result in repossession and loss of your occupancy rights altogether.

We act as collection agents only and cannot agree any form of payment plan. Please contact your club/resort for further assistance.

No - due to the high volume of collections processed daily, it is not possible to issue receipts. Please check your bank or credit card statements to confirm that the payment has been processed.